WE KNOWYOUR BUSINESS
Whether you’re an aircraft owner, working at an FBO or are a procurement manager at a world class airline, you’ve come to the right place. We have the products, knowledge and experience to help you find what you need and get it shipped to your doorstep.
From small, urgent de-icing requests to multi-year tender bids, our staff are qualified to assist. Get in touch and we're guaranteed to find the right solution for your product needs. We are your reliable partner in aviation chemicals, whatever your company’s size.
The heart of our business is our customer service. Our ambition is to provide an outstanding customer experience by continuously improving the quality of deliveries and customer service. We proactively follow up and closely monitor all orders to prevent any potential issues ahead of time.
You will receive a personalised response within 24 hours and can place orders via our online shop 24/7.
We stand for premium quality, aviation certified and thoroughly tested products. Every delivery comes with the right certificates and dedicated follow-up. All production activities conform to European standards and regulations, using only fully traceable raw materials, and including a priority focus on sustainability.
Aero-Sense operates a Quality Management System in compliance with ISO 9001:2015.
We provide rapid response to customer needs thanks to our first-rate stock management. Even in the harshest winters, we’re ready to deliver the de-icing products you need. Headquartered in Belgium, our position at the heart of Europe provides us with excellent access to all major transportation.
Our ERP system enables us to strictly monitor stock levels, shelf life and certification at all times.
Naturally we hope you order our premium products; however, our first priority is that you are satisfied with your purchase and the service provided. That’s because happy customers also mean return customers.
Aero-Sense return customers may have noticed that a quote occasionally includes additional questions or recommendations. We are always looking for new ways to reduce your costs and improve convenience on your behalf. After all, your usage doesn’t depend on how much we sell you and we know it. If you’re happy, we’re happy.
Remain stationary and the world will leave you behind. We are constantly on the lookout for future opportunities and chances to expand our product range, while dedicatedly reassessing our current products where needed.
New certifications, additional product registrations, assessment of our raw materials suppliers, etc. are all part of our Quality Management System. We strive for excellence in everything we do, and every change we make is one for the better.
A Global Brand
With regular customers all over Europe as well as in North America, South America, Asia and Africa, we can safely say that Aero-Sense is a global brand.
We are located at the heart of Europe and have excellent access to all major transportation. With our offices at the mouth of the Roeselare–Leie Canal, in the Port of Roeselare, our close proximity to the ports of Bruges, Ghent, Antwerp and Rotterdam is a clear advantage. Moreover, our facilities are situated along the motorway, only an hour’s drive from Brussels Airport. Each one of these factors makes fast, flexible and efficient international delivery possible.